Fortunate Travel acts merely as an agent for suppliers in selling travel-related services, or in accepting reservations or bookings for services that are not directly supplied by this travel agency (such as air and ground transportation, hotel accommodations, meals, tours, cruises, etc.)

Therefore, Fortunate Travel shall not be responsible for breach of contract or any intentional or careless actions or omissions on part of such suppliers, which result in any loss, damage, delay or injury to you or your travel companions or group members. Unless the term “guaranteed” is specifically stated in writing on your tickets, invoice or reservation itinerary, we do not guarantee any of such suppliers’ rates, bookings, reservations, connections, scheduling or handling of personal effects.

The travel agent shall not be responsible for any injuries, damages, or losses caused to any traveler in connection with any terrorist activities, social or labor unrest, mechanical or construction failures or difficulties, diseases, local laws, climatic conditions, criminal acts or abnormal conditions or developments, or any other actions, omissions, or conditions outside the travel agent’s control.

Travelers assume complete and full responsibility for, and hereby release the agent from any duty of, checking and verifying any and all passport, visa, vaccination, or other entry requirements of each destination, and all safety or security conditions at such destinations, during the length of the proposed travel.

Please note that Fortunate Travel reserves the right to accept and cancel reservations for travelers who join escorted groups at our discretion. Every attempt will be made to balance the group with the best interests of all travelers in mind. If during the reservations process, our team anticipates a negative outcome will result to fellow travelers or the tour may potentially be disrupted by a fellow traveler, the reservation will be cancelled and any penalties incurred will be the responsibility of the client.

SGR

Fortunate Travel is a member of Stichting Garantiefonds Reisgelden (SGR). SGR protects the clients from the bankruptcy of the travel organizations.  SGR guarantees the returning of the clients from destinations when travel organizations declare bankruptcy during their trips. You will find all the related information by clicking the link to www.sgr.nl

IATA

Fortunate Travel is accredited as IATA (International Air Transport Association) member. The main aim of IATA is to provide safe and secure transportation to its passengers. The accreditation as IATA member enables Fortunate Travel to issue flight tickets according to international standards.

ANVR (Algemene Nederlandse Vereniging van Reisondernemingen)

To start your journey with confidence, it is important to travel with ANVR accredited agents, such as Fortunate Travel. ANVR Members, who carry the ANVR logo as a guarantee of quality and assurance, offer the consumer the reassurance of an excellent and reliable service.

Advantages of booking at an ANVR travel agency

The principal points:

• The customer consequently runs no financial risk if the supplier becomes insolvent or a calamity occurs at the destination itself.
• The advisers of the ANVR travel agency must satisfy the ANVR quality requirements.
• The all-round ANVR travel agency can rely on modern information and booking equipment.
• The consumer can rely on balanced and equitable booking and delivery conditions.
• Consumers who have a complaint about the service that is not resolved satisfactorily can turn to the Disputes Committee in The Hague.

For more information, please visit www.anvr.nl